This discussion paper, written by Phillipa on behalf of Te Pou and Platform Trust, highlights the key issues for the further development of the community support workforce in the mental health and addictions sector. Discussions are underway on how to make progress on the issues (and actions) that are highlighted in ‘Fast Track’, a companion paper to ‘On Track’. Download... PDF (1.3MB)
The democratic approach to quality is emerging from the more traditional approaches as a distinctive attitude that is better suited to the modern health and welfare system. Our vision of achieving optimal outcomes for people who come in contact with mental health and addictions services is focussed on three key areas -
quality improvement, service improvement toolkit and sector transformation. For us, these key areas link to focus on a core process - the conversation.
Supporting the approaches being adopted by providers who are looking for new ways to help structure their service improvement activities.
Developing a new way of thinking about the sector and its relationship to the communities of people that we serve.
Examples of our work
‘On Track’ is the development of a Roadmap that aims to inform, shape and influence the future direction of the mental health and addiction sector. Working for Te Pou and Platform Trust, Phillipa coordinated this exciting initiative involving people from across the mental health and addiction sector and the wider health and social sectors. Download... PDF (2MB)
Lattice Consulting was contracted by Platform Trust to update the NGO Guide to PRIMHD, an introductory step-by-step guide to the Programme for Integration of Mental Health Data (PRIMHD). We managed the project, engaged with contributors and completely refreshed the document with up-to-date information.
NZ Navigator is focussed on building strong and effective organisations and communities, enabling users to assess the performance of their organisation by rating all the important areas of the organisation’s operation – direction, governance, leadership, people, administration, finances, communication, evaluation, and relationships.
NZ Navigator is governed by a community partnership and Phillipa project-managed the tool development. Barbara was a project team member, wrote the user guides and other content, and continues her involvement with NZ Navigator as the tool's technical administrator.