Our services

We offer clients a comprehensive service that focuses on the practical implementation of innovative developments. These innovations drive our business.

With considerable experience in the mental health funding environment, we work with organisations across the health and non-profit sectors, from funding and planning agencies to service providers. Our specialist knowledge of the mental health and addiction sector helps us understand what it takes to implement national policy directions in a way that is responsive to the needs of the local population i.e. translating public health policy into practice.

Services include:


Working with groups, maximising participation, encouraging creative problem solving and guiding the process to achieve desired outcomes... Read more


Although there may be disagreements about what constitutes 'credible evidence', service providers, government departments and funders are all beginning to commission evaluations... Read more

Improving System Performance

Organisations are increasingly involved in developing their own logic models or strategic outcome frameworks and then applying performance indicators and evaluative information at key points... Read more


With the basic benchmarking framework in mind, Phillipa's preferred model is a collaborative one that builds on the concept of mentoring at an inter-organisational level... Read more

Outcome Developments

Our shift in focus from 'outcome measurement' to 'outcome management' is consistent with the government's emphasis on results... Read more

Building Capacity

We focus on supporting capacity building efforts by mental health and addiction NGOs... they are a vital part of the future success of the health and social sector system... Read more